RBI rule on damaged Notes: In today’s time, almost everyone withdraws money from ATM. While withdrawing money from ATM many times it happens that torn notes come out. We all know that these torn notes cannot be used to buy anything. After withdrawing the note from the ATM, there is no option to put it back. If this has ever happened to you or happens ever, then there is no need to worry. You can easily exchange these notes by going to the branch where Zees Bank has an ATM.
It is important to remember these things
To change the torn note from the ATM, you have to remember the date, time and place where the ATM is located to withdraw money from the ATM. You will have to give all these details in the bank to exchange the note. You will also have to show the receipt generated from the bank’s ATMS in the bank, if there is no slip, then you will definitely have to show the message of withdrawing money in the bank.
The Reserve Bank of India (RBI) has issued a guideline to exchange mutilated notes from ATMs. According to the rules of RBI, the notes should be thoroughly checked before putting the notes in the ATM. If even after this, cut or torn notes come out from the ATM, then you can change the note by going to the branch of the concerned bank.
Cannot refuse to exchange bank notes
No bank can refuse to exchange mutilated notes received from ATM. If the bank staff refuses to exchange the notes, then it can be complained. According to NIAK, the bank is fully responsible for the mutilated notes issued by the bank. The agency that puts money in the ATM does not take this responsibility. SBI has given an option to complain about receiving mutilated notes. Customers can lodge complaints by visiting crcf.sbi.co.in/ccf/.
We all know that these torn notes cannot be used to buy anything. After withdrawing the note from the ATM, there is no option to put it back. If this has ever happened to you or happens ever, then there is no need to worry. You can easily exchange these notes by going to the branch where Zees Bank has an ATM.
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What to do if mutilated notes came out of ATM know here
In today’s world, almost everyone withdraws money from ATMs. While withdrawing money from ATM, many times it happens that torn notes come out.